Operations Manager - Trench

Sunstate Equipment Co., LLC

About The Position

OPERATIONS MANAGER - TRENCH Sunstate Equipment Co.: Where Safety and People are Core Values We care about our People and it shows! Hiring Immediately; Pay dependent on experience; PAID WEEKLY! Typical Schedule: Monday – Friday (55-60 Hrs./Wk.) On call as needed SUNSTATE’S ADVANTAGES Company truck, cell phone, and laptop provided Monthly and Quarterly performance & EBITA based discretionary bonuses Work boot allowance Rent ANY of our equipment for FREE Unique “My Holiday” benefit lets you celebrate any holiday without using personal time! POSITION REQUIREMENTS Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

Requirements

Advanced communication skills, both verbally and written, in English.
Advanced customer relations and problem-solving skills.
Intermediate typing and computer skills – specifically with Microsoft Office
Strong organizational skills
Collaboratively work with branch employees and management to achieve business sales and efficiency goals

Nice To Haves

Trench Shoring Experience preferred
Bilingual a plus

Responsibilities

Review daily, weekly and monthly reports with Branch Manager to monitor branch performance and take corrective action with any deficiencies which includes developing action plans
Monitor fleet performance and prepare equipment requisitions for additional equipment.
Actively manage and monitor employee overtime
Participate in interview and hiring employees
Participate in training development of a dedicated work force while seeking to provide opportunities for career growth for everyone. Provide immediate coaching and guidance as it relates to their performance
Conduct Monthly 1:1 meetings with your team
Conduct daily & Monthly Safety Meetings
Participate in employee job performance reviews and develop action plans for their continual training and development
Promote a teamwork-oriented environment to provide exceptional customer service
Develop and empower all employees to make sound decisions
Communicate with sales on leads and customer feedback to ensure that exceptional customer service is delivered.
Participate in monitoring and use of training assessment tools to ensure exceptional customer service skills of inside salespeople
Assist the counter or dispatch during peak times
Ensure delivery Fleet is DOT Compliant
other duties as needed

Benefits

Company truck, cell phone, and laptop provided
Monthly and Quarterly performance & EBITA based discretionary bonuses
Work boot allowance
Rent ANY of our equipment for FREE
Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!

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