Operations & Program Coordinator

The Governor's Prevention Partnership•East Hartford, CT

2h•Hybrid

About The Position

The Operations & Program Coordinator plays a central role in supporting office operations, training and event logistics, program coordination, and executive/Board support. This position ensures the smooth daily function of the front office while also coordinating the behind-the-scenes operational work that supports programs, events, and leadership initiatives. The Coordinator provides direct administrative and operational support to organizational leadership and program staff. Responsibilities include managing front office activity, coordinating event logistics, maintaining tracking systems and reports, preparing meeting and Board materials, and communicating with internal and external stakeholders. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining professionalism and discretion.

Requirements

Associate’s degree required; Bachelor’s degree preferred
Minimum of 2 years of experience in administrative, operations, or program support roles
Strong proficiency in Microsoft Office (Outlook, Teams, Excel, PowerPoint)
Ability to quickly learn and use platforms such as Eventbrite, Mailchimp, Monday.com, RingCentral, and Elementor
Understanding of event coordination and logistics
Ability to manage information accurately across multiple systems
Knowledge of customer service and professional office operations practices
Exceptional organization and time management
Strong attention to detail and accuracy
Clear written and verbal communication skills
Ability to multitask and adapt in a fast-paced environment
Professional, service-oriented approach
Comfort interacting with diverse personalities and stakeholders
Collaboration and coordination skills
Experience with data tracking, reporting, and maintaining spreadsheets or systems
Ability to prepare and format professional documents
Proficiency using virtual meeting and communication tools

Nice To Haves

Experience supporting events, trainings, or programs preferred
Nonprofit experience a plus

Responsibilities

Serve as the primary front desk contact for visitors, callers, and inquiries
Answer and route calls professionally
Receive, open, and distribute mail to appropriate team members
Assist with preparation and deposit of incoming checks
Maintain an organized and welcoming office environment
Coordinate logistics for trainings and program events
Work with vendors (venues, catering, materials, service providers) to coordinate event and training needs with an awareness of cost mitigation
Upload and manage event registration and promotional pages
Track participant registrations and maintain records
Compile and organize data from trainings and events
Assess data for errors and inconsistencies
Export data and generate reports for analysis as needed
Produce tables and graphs that summarize data on project activities to include in reports to internal and external stakeholders
Continuously research opportunities to improve and streamline data collection methods.
Maintain tracking systems and documentation
Support program staff with coordination and information management
Support collection and compilation of feedback from stakeholder groups e.g. youths and providers
Administrative support for Co-Presidents
Coordinate special organizational projects as directed by the Co-Presidents
Coordinate all logistics, planning, and materials for Board and sub-committee meetings and related post-meeting activities and follow up
Assist with preparing for signature, processing, and appropriately filing grant contracts and subcontractor agreement
Manage sensitive matters with a high level of confidentiality and discretion
Update website content related to trainings, events, program activities, and organizational updates
Support creation and scheduling of social media content promoting programs, trainings, and events
Prepare materials and support event communications, including oversight and execution of emails related to trainings and program activities