Operations/Route Supervisor
About The Position
The Operations Supervisor manages waste collection routes and driver / helper performance on a daily basis. This position ensures that driver and helper resources are adequate to meet daily operational demands. The Senior Operations Supervisor observes and rides along on routes, coaching drivers on improving productivity and safety while adhering to OSHA and any other related DOT federal regulations. The Senior Operations Supervisor troubleshoots and resolves safety, services, and operational issues in collaboration with sales, customer services, and maintenance functions.
Requirements
- High School Diploma or G.E.D.
- 1 – 2 years of management experience.
- Proficient in Microsoft Office applications.
- Knowledgeable in Federal DOT regulations.
- Knowledgeable in OSHA standard regulations.
- Exceptional leadership abilities.
- Ability to perform physical requirements of the position with or without reasonable accommodations.
Nice To Haves
- Bachelor's Degree in a related field.
- Proficient in AS-400 systems.
- Class A / B License.
- Waste industry experience.
- Bilingual English/Spanish.
Responsibilities
- Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per Company standards and agreements.
- Ensures that drivers are available and assigned on a daily basis, covering last minute call-ins or absences with spare drivers or other resources.
- Monitors daily operations and communicates any changes to routes, procedures, or requirements to drivers.
- Coordinates daily operational needs with Maintenance team.
- Coordinates efforts with Operations Manager to ensure proper utilization of resources, adjustments to routes, and other operational issues.
- Monitors driver and helper time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g. 60 hour rule).
- Assists the Operations Manager in ensuring Maintenance budget performance.
- Monitors daily over weight loads and provides guidance to employees to reduce those loads.
- Monitor daily pre-trip and post-trip inspections on work force vehicles.
- Performs verbal, written, and suspension disciplinary actions when required.
- Performs weekly safety meetings to teach employees the importance of working safe.
Benefits
- Comprehensive benefit package
- Medical, Dental, Vision
- 401K & Profit Sharing
- Employee Assistance Program
- Life Insurance
- Paid Vacation and Sick Time
- Recognition programs
- Professional development learning
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
