Operations Team Member - AdventHealth Sports Park at Bluhawk

The Sports Facilities Companies • Overland Park, KS

2d

About The Position

The Operations Team Member provides the first point of contact for all guests. This Team Member is expected to provide excellent guest service to all stakeholders and help cultivate a memorable event experience. There will be game day responsibilities for home volleyball and basketball games. This position will also have a large role in supporting daily operations and facility upkeep.

Requirements

• Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations
• Must be respectful and friendly
• Must work well with others
• Must take personal initiative for the betterment of the team and venue
• Commitment to the safety and well-being of others
• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
• Facility has intermittent noise

Nice To Haves

• Have a basic understanding of event execution and/or sports

Responsibilities

• Perform operating procedures relating to events and programs
• Support all aspects of gameday operations
• Assist in performing preventative maintenance work
• Assist with monitoring quality control of vendor performance
• Consistently communicate issues and relevant updates to direct supervisor
• Greet all guests and stakeholders according to our Guest 1st Service model standards
• Act as a liaison between the venue and the guests
• Assist with ensuring all buildings under management scope are clean, safe, and guest-ready
• Help maintain and keep inventory of department asset
• Assist in making sure all game day equipment is in proper working order
• Adhere to all facility and SFM policies and procedures
• Adhere to all local, state, health and safety laws
• Perform additional duties as requested by management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed