Operations Training Instructor

Gopher Resource•Eagan, MN

2d•Onsite

About The Position

The Operations Training Instructor delivers training to all plant employees. This position develops and distributes training materials as well as designs, delivers, and evaluates the effectiveness of courses and materials. This position reports directly to the Director Lab and Quality. Critical Factors for Success: Design, monitor, and identify improvement opportunities in the site master training plan to ensure quality training of new and existing employees. Evaluate the quality and content of training courses and provide feedback as appropriate to provide the best quality training to employees. Conduct needs assessments and develop training content alongside subject matter experts (SME) to ensure employees have all the information they need to safely and knowledgeably perform their jobs.

Requirements

High School Diploma or GED minimally required plus at least 3 years’ experience with the development and delivery of training to industrial front-line workforce in manufacturing setting OR Associate’s Degree in Communication, Training, Education, HR, Instructional Design, or related field from accredited College
Previous work experience with supporting or facilitating various training delivery methods including classroom, virtual classroom, and eLearning
Previous experience as user or administrator of Learning Management System
Demonstrated ability to conduct training needs and gap analysis
Technical proficiency with MS Office Suite including Outlook, PowerPoint, and Word
Excellent interpersonal, communication, and presentation skills
Compelling presence and effective public speaking skills to large groups in both classroom and field settings
Flexibility in scheduling to accommodate training support for a 24-7 workforce
Ability and willingness to spend time within hot, hazardous plant environment while wearing protective equipment with or without reasonable accommodation
Ability and willingness to wear respirator directly against skin with or without reasonable accommodation

Nice To Haves

Bachelor’s Degree in Communication, Training, Education, HR, Instructional Design, or related field from accredited College or University preferred, but not required
Previous work experience using Quality Management Software (like Intelex) preferred, but not required
Previous experience with video editing preferred, but not required

Responsibilities

Develop and deliver training on operational procedures, safety requirements and responsibilities, quality processes, and environmental standards and procedures utilizing the Intelex system
Deliver new hire orientation and new hire plant operator training
Build and support a network of operational trainers; organize "Train the Trainer" sessions, provide direction on training needs, and continue to coach and develop them
Monitor and maintain accurate training records, interpret training metrics and follow up on metrics findings/actions
Contribute to the training strategy and the development of specialized training development plans to operations leadership and training team
Prepare and deliver training materials, job aids, presentations, CBT (computer based training), etc. in multiple media forums
Plan training courses and collaborate with external vendors on customized training programs
Conduct post-training evaluation to identify successes and improvement opportunities
Prepare, deliver, and support audits
Other duties and special projects as assigned by management