Scheduler - Ophthalmology

UCF ClinicalOrlando, FL
7dOnsite

About The Position

At UCF Health Faculty Physician Practice, we are committed to providing the very best medical care to the Greater Orlando community . Our Orlando ophthalmologists provide comprehensive, state-of-the-art eye care for a wide range of vision and eye health concerns. This role is responsible for coordinating patient access through appointment scheduling and supporting ophthalmology providers and care teams.

Requirements

  • Education: A high school education or GED
  • Experience: One to three years of similar or related healthcare experience in Ophthalmology.
  • Skills: Sound knowledge of medical terminology and billing, Excellent communication, organization, and multitasking abilities
  • Tech-savvy: Knowledge of word processing and spreadsheet computer skills, eCW a plus
  • Attitude: Compassionate, dependable, and team-oriented

Nice To Haves

  • eCW a plus

Responsibilities

  • Schedules patient appointments via phone call, online appointment request and reschedules appointments due to template changes.
  • Registers patient appointments and verifies insurance.
  • Obtains insurance information does not verify insurance.
  • Refers or triages patients to appropriate nursing staff.
  • Adheres to HIPAA guidelines/regulations/annual HIPAA training.
  • Receives communication from patients via the patient portal regarding appointment changes that are needed and to update demographic information.
  • Schedules patients for testing procedures.
  • Determines appropriate time/types of appointments and procedures.
  • Assists with internal referrals to schedule appointment.
  • Sends documentation to appropriate parties regarding patient care.

Benefits

  • Paid time off
  • Benefits For more information on UCF Health benefits including cost go to : https://ucfhealth.com/careers/
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