OPS - COMPUTER SYSTEMS OPERATOR - 36999939

State of Florida•Tallahassee, FL

1d•$17

About The Position

Encompasses the operation of multiple central site large scale computer systems, as well as computer peripheral equipment. Performs a variety of highly responsible duties, involving independent judgment and initiative, some of which may be of a sensitive nature. Monitors the computer systems for system efficiency and timeliness of activities. Confers with system analysts, vendors, and all users of the Lottery computer equipment.

Requirements

IBM servers with the AIX operating systems.
Microsoft Widows servers with Windows server operating systems.
Operation of a variety of data processing equipment.
Operation of computer peripheral equipment
PC experience in a Microsoft Windows environment.
Successful passing of a criminal background check (state, local, and national) is required).
Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Responsibilities

Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
Operates all components of the Lottery’s computer systems. This includes timely completion of monitored jobs and processing daily draws for games that occur during specific shift time frames. Helps to plan workloads, workflows, and priorities for job scheduling. Makes corrections necessary to complete work on schedule.
Handles emergency situations (computer hardware failures, software problems, inclement weather, etc.) through approved emergency guidelines.
Follows approved agency procedures to balance reports generated by the daily draws, the ICS Systems, and the Vendor’s reports. Must be able to handle any draw discrepancies according to approved emergency procedures. Also, must be able to resolve any balancing issues as per standard operating procedures.
Provide necessary assistance to the Computer Systems Operation Manager, the Orlando Data Center Shift Supervisor, and the COOP Coordinator in the development, implementation and testing of the Lottery's Information Technology Disaster Recovery Plan (ITDRP) and Continuity of Operations Plan (COOP).
Attendance is an essential function of this position.
Monitors environment and electrical power to maintain narrow margin of operating conditions necessary to keep computer systems functioning.
Maintains operating records on production and performance reports. Documents daily actions in online operator log (OPERLOG) for review daily by Operations personnel,
Trains other Computer Operations staff as needed. Supervises shift if supervisor is absent.
Assists Tallahassee operations staff as needed.
Performs other related duties as assigned.