Order Entry Clerk

Imperial Dade•Salt Lake City, UT

About The Position

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade has a Order Entry Clerk role available! Join a strong and continuously evolving team that helps our business grow. If you’re looking for your next opportunity, Imperial Dade is a great place to take that next step. The Order Entry Clerk will interact with customers and sales representatives via phone call and email, process orders, and provide information in response to customers’ inquiries. The schedule for this position is Monday through Friday from 8:00am until 4:30pm.

Requirements

High school diploma, GED, or equivalent
Customer service experience
Proficiency in MS Office
Data entry experience

Responsibilities

Manage incoming calls with a professional and courteous demeanor
Accurately input and maintain order information in company systems
Contact Sales Reps to clarify order requests
Validate order accuracy by cross-referencing source documentation and historical data
Promptly resolve discrepancies to maintain system integrity
Generate Order Acknowledgments
Develop understanding of Imperial Dade products and commonly used acronyms