Organization Change Management Business Analyst

CGI • Reno, NV

1d • Hybrid

About The Position

We are seeking a detail oriented and analytical Organization Change Management Business Analyst to join our CGI team in Reno, NV! This position is located in our CGI Reno, NV office; a hybrid working model is acceptable. Ability to work onsite in Reno, NV, and support client engagements in the Sacramento region as needed. In this role, you will play a key part in supporting our client's adoption and successful implementation of a new ERP system. You understand that effective change management requires both strong communication and data driven insights, and you excel at bringing these together to tell a compelling story. You will support the development, tracking, and reporting of OCM metrics and analytics using tools such as Power BI, while also contributing to stakeholder engagement, readiness activities, and governance support. This role requires someone who can work both independently and collaboratively within a hybrid team environment. How we’re transforming Government We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

Requirements

• 3+ years of experience in Organizational Change Management on large business or technology transformation initiatives (public sector experience preferred)
• Experience supporting ERP implementations (e.g., Finance, Procurement, HR/Payroll, Performance Budgeting)
• Familiarity with Prosci ADKAR, change impact assessments, stakeholder mapping, and readiness methodologies
• Foundational understanding of organization design, job impacts, and workforce planning principles
• Strong analytical and problem solving skills; comfortable working with data, metrics, and reporting tools
• Excellent written and verbal communication skills, with the ability to create clear and effective materials for diverse audiences
• Proficiency in Excel, PowerPoint, and Visio (or similar tools); experience with Power BI or analytics tools is a plus
• Bachelor's degree in Organizational Development, Business/HR, Communications, Public Administration, or a related field
• Ability to work onsite in Reno, NV, and support client engagements in the Sacramento region as needed

Nice To Haves

• Prosci or ACMP certification in Change Management
• Prior experience with ERP or other large scale IT implementations
• PMP or Lean Six Sigma certification

Responsibilities

• Support planning activities related to change management workstreams
• Prepare reporting materials for leadership and program teams
• Support stakeholder mapping and engagement planning
• Assist in coordinating change champion networks and leadership alignment activities
• Draft targeted communications (e.g., executive summaries, FAQs, talking points) and support delivery logistics
• Contribute to Organizational Change Management strategies, plans, and frameworks
• Facilitate and document workshops, working sessions, and governance forums
• Track and maintain logs for risks, decisions, and action items to ensure leadership visibility
• Maintain dashboards and KPIs related to readiness, sentiment, and training metrics
• Prepare concise status reports and support executive level reporting
• Synthesize lessons learned and support continuous improvements across change efforts

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level