OYO Business Engagement & Partnership Development Coordinator

City of Charlotte•Charlotte, NC

1d•$65,196 - $81,495

About The Position

The City of Charlotte’s Office of Youth Opportunities (OYO) is seeking a Business Engagement & Partnership Development Coordinator to lead employer relationship development, business recruitment, and strategic outreach efforts in support of youth employment and career pathway initiatives. This position serves as a primary liaison between the Office of Youth Opportunities, regional employers, industry partners, and community stakeholders, strengthening business participation across OYO programs and expanding access to paid, meaningful work-based learning opportunities for Charlotte’s youth and young adults. The role plays a key part in advancing equitable workforce pathways and long-term economic mobility for youth.

Requirements

Demonstrated experience engaging employers, partners, and diverse stakeholders in a workforce development, community engagement, or youth-serving environment.
Strong written and verbal communication skills, including presentation and facilitation.
Ability to build trust-based relationships and manage external partnerships.
Experience developing strategic outreach materials and campaigns aligned to recruitment goals.
Strong analytical, organizational, and time-management skills with the ability to manage multiple priorities.
Proficiency with Microsoft Office and database/CRM systems.
Sound judgment, problem-solving skills, and the ability to work independently and collaboratively.
Access to reliable transportation for off-site meetings and events.
Proficiency with CRM and database systems for managing employer pipelines, tracking engagement activity, and documenting partnership outcomes.
Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) for data tracking, reporting, and presentations.
Experience using digital communication and outreach tools, including email marketing platforms, web content management systems, and social media platforms (e.g., LinkedIn, Instagram).
Ability to analyze and interpret recruitment, outreach, and engagement data to inform strategy and improve business participation and retention.
Familiarity with virtual meeting and collaboration platforms (e.g., Microsoft Teams, Zoom).
Experience supporting online applications, intake, or interview platforms (e.g., Spark Hire or similar).
Ability to quickly learn and navigate internal data, financial, and workflow systems in a public-sector environment.
Requires a high school diploma or equivalent with three years of relevant experience, an associate degree with one year of relevant experience, or a bachelor’s degree.
Must be proficient using Microsoft Office.

Nice To Haves

Experience in business engagement, partnership development, employer relations, or account management within a public-sector, nonprofit, or workforce development setting.
Demonstrated success building and maintaining long-term external relationships with employers, industry partners, or community-based organizations.
Experience supporting or managing recruitment pipelines, partnership portfolios, or stakeholder engagement strategies.
Familiarity with workforce development, internships, early talent pipelines, or corporate social responsibility initiatives.
Experience coordinating outreach or engagement efforts across multiple stakeholder groups, including employers, schools, and community partners.
Bilingual (English/Spanish)

Responsibilities

Business Development & Employer Engagement Lead employer recruitment, communication, and engagement strategies to identify, onboard, and retain business partners participating in OYO youth employment and internship initiatives.
Cultivate and manage relationships with regional businesses, industry partners, chambers, and professional associations to expand high-quality work-based learning opportunities across OYO programs.
Articulate and align employer value propositions, including workforce development, early talent access, and corporate social responsibility, with OYO program goals and priority industries.
Guide prospective employers through application, contracting, compliance, and participation requirements, ensuring a smooth and consistent partner experience.
Track employer pipelines, engagement activity, and participation outcomes using CRM and data systems to support informed decision-making and continuous improvement.
Community Partnerships & Network Building Build and sustain collaborative relationships with community organizations, schools, workforce partners, and internal City departments to strengthen youth employment and career pathways.
Coordinate outreach and engagement efforts across partners to ensure consistent messaging and aligned recruitment strategies.
Represent OYO at meetings, events, conferences, and industry convenings to advance program visibility and partnerships.
Identify emerging workforce trends and employer needs to inform recruitment strategy, partnership development, and program design.
Support partner-facing events, orientations, and convenings that strengthen employer and community engagement.
Business Recruitment & Outreach Plan and execute targeted employer recruitment and engagement campaigns across digital, web, email, social media, and in-person channels to attract, onboard, and retain business partners for OYO youth employment and internship programs.
Develop strategic messaging and outreach materials tailored to employers, industry partners, chambers, professional associations, and community stakeholders, while also supporting student, parent, and school-facing communications as needed.
Analyze recruitment and outreach performance data (including employer leads, conversion rates, and engagement trends) and recommend data-informed strategies to strengthen business participation, improve partner retention, and expand employer pipelines.
Support the development and implementation of annual employer recruitment and enrollment strategies designed to meet or exceed OYO program participation targets and align with priority industries and workforce needs.
Program Operations & Administrative Support Support youth and employer application, interview, and selection processes using digital platforms and data systems.
Maintain accurate records, participation data, and documentation to support program compliance, reporting, and evaluation.
Assist with program assessment efforts through surveys, feedback collection, and performance tracking.
Provide operational and administrative support to OYO program staff and the MYEP Manager as needed.
Support program events and activities, including occasional evening and weekend work during peak program periods.