PACS Assistant - Radiology Administration

Hartford HealthCare•Manchester, CT

About The Position

Work where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Clinical Nurse Educator. The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns. POSITION SUMMARY: Functions as PACS Assistant. Interacts daily with patients, Physicians’ and physician office staff members in order to meet their individual needs for Medical Imaging reports and images. Run daily reports including PACS list, check Syngo to confirm crossover of all images, release images, obtain proper release authorization, monitor and make corrections on workstation, register patient, arrive patient in to MediTech Client, obtain orders for studies, answer phone with proper phone etiquette, prepare packet for procedure, duties, troubleshoots issues relating to PACs and shares the responsibility with co-workers for daily system log follow the philosophy, policies, procedures and protocols of Eastern Connecticut Health Network and the Medical Imaging Department, supports Physicians and coworkers in the utilization of PACs. Must have a thorough working knowledge of the Medical Imaging department workflow. Provides coverage after hour’s on-call for PACs on a rotating basis.

Requirements

Able to speak and write English fluently, bilingual language skills a plus.
High School graduate or GED equivalent.
Must be knowledgeable in the use of Microsoft PowerPoint and the department’s computerized system and its associated devices
Must be knowledgeable of workflow within the Radiology Department and understand the various modalities.

Nice To Haves

have at least one (1) year of prior experience in HHC's Radiology Department is preferred.

Responsibilities

Assists the Radiologists, referring physicians, and staff in the execution of their duties by acting as a resource person for effective use of PACs and Meditech.
Processes requests from patients and physicians offices for image release. Prepare and make CDs/films for distribution in accordance with departmental policies and procedures. Obtain proper release forms.
Resolves unread studies log (incomplete list) and trouble shoots exam problems in order to meet established turnaround times. Documents resolution of issues.
Working knowledge of QA workstations. Ability to make correction to patient studies.
Demonstrates knowledge of the Meditech RIS system, Syngo PACs system, and Power Scribe interface to access reports and other patient or exam data.
Verifies the proper operation of the PACs PCs in clinical areas in accordance to policy.
Assists users including technical staff and referring physicians with usage of Syngo.
Run daily report to confirm crossover of all studies from all modalities to Syngo.
Maintains effective workflow within the work environment to assure that daily duties are complete.
Works cooperatively and exhibits Core Values at all time in order to accomplish all tasks as a member of the Medical Imaging Team.
Arrive, register, patients for all modalities. Prepare all needed forms, packets for procedures.
Answer phone, operate fax, copier.
Obtain and verify orders from referring providers.
Support office sites.

Benefits

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment

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