Parking Services Assistant Supervisor

University of Texas at Austin•Austin, TX

20h•$20•Onsite

About The Position

UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out. For more information on UT Parking and Transportation Services, please visit: https://parking.utexas.edu/. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States for any employer without sponsorship. Purpose Position is year-round. Must also be available to work during the summer months. Working schedule based on needs of business and varies weekly. Flexibility required. Evenings, weekends, holidays required. Must work a minimum of 24 hours a week up to 29 hours a week.

Requirements

High school graduation or GED.
A combination of three years’ experience in leadership roles, working with money, keeping records, and working in a fast-paced environment.
One year of supervisory experience.
Must have well demonstrated computer skills; professional demeanor; flexibility; show attention to detail; have reliable transportation; display punctual, dependable attendance; show proven customer service skills; show proven supervisory skills.
Must be available to work through the summer months and during winter break.
Must also be available to work on weekends and during the late afternoon and evening hours during the week
Must have a valid Texas Driver's License.

Nice To Haves

More than three years of combined relative accounting experience.
More than one year university operations experience.
Related experience in the operation of a university parking or other high volume parking system.
Experience working in multiple garage environment.
Demonstrated effective inter-personal communication skills, both written and verbal.

Responsibilities

Sets up, takes down, maintains and inventories all equipment needed for all parking arrangements.
Prepares reports regarding operation and status of area or responsibility.
Develops and conducts on-going training sessions for parking personnel.
Adheres to departmental protocol for dealing with emergency situations.
Drives UT vehicle.
Must work each home football game, including holidays.
Must have cell phone capable of sending and receiving email.
Arranges for necessary signage, barricades, maps or passes needed for any parking purposes.
Supervises cash accountability operations and provides reports to management.
Counsels support staff on parking issues and customer service skills.
Evaluates staff in the operation of parking facilities.
Determines personnel, equipment, materials and supplies needed.
Assists in resolving issues or complaints from faculty, staff, students and the public.
Assists in the coordination of parking arrangements for major public events, performances, graduations, meetings and conferences.
Implements parking operations policies and regulations.
Assists in developing office procedures.
Schedules routine vehicle maintenance and other repairs as needed.
Assists the supervision of parking operations in order to keep parking areas accessible to authorized permit holders and special patrons.
Provides information regarding parking rules and regulations and availability of parking in different areas of campus to faculty, staff, students and the public.
Provides directional information as requested.
Reports traffic and parking conditions and incidents.
Prepares correspondence.
Other related functions as assigned.
Must work all home football games.

Benefits

Competitive health benefits
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card