Parking System Technician

DFW International AirportGrapevine, TX
4d

About The Position

Under supervision of the IT Parking Systems Manager, provides moderately complex preventive maintenance, testing, and repair service of computer hardware related to the Airport’s parking revenue control system. Installs, maintains and supports a variety of computer hardware and software related to the parking revenue control system.

Requirements

  • Completion of high school curriculum or equivalent.
  • Two (2) years of experience as a field service technician, parking revenue control industry or related field.
  • Any equivalent combination of education and/or experience may be substituted for the above.
  • Possession of a valid class C driver's license.
  • Knowledge of parking revenue control systems and operations.
  • Knowledge of fiber optic network backbone topology and system required communications.
  • Skill in the installation, configuration and repair of parking revenue control components.
  • Ability to work flexible hours and adjust schedules as needed to meet requirements of job.
  • Ability to communicate clearly and effectively, and to maintain harmonious internal and external working relationships.
  • Ability to be on call via pager or other department-defined method.
  • Ability to pass a medical physical.

Nice To Haves

  • Experience with current Airport parking revenue control system.

Responsibilities

  • Monitors the health of the parking revenue control system and implements necessary efforts to ensure normal operations.
  • Maintains, tests, and repairs the various components of the parking revenue control system.
  • Troubleshoots all parking revenue control system equipment such as Ticket Issuing Devices, Ticket Exit Devices, Ticket Transport Mechanisms, induction loops, gate and gate housing assemblies, etc.
  • Assists with the resolution of issues related to the Automated Vehicle Identification and Toll Tag system.
  • Installs and implements new parking revenue control components.
  • Analyzes situations and uses best judgment to make decisions about required repairs; provides recommendations for cost effective improvements for field operations.
  • Escalates operational issues to the appropriate levels as required.
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