Part-time Administrative Assistant

Old Republic National Title Insurance•Wilmington, NC

About The Position

SUMMARY: Primary function is to serve as the hub of clerical operations: initiating, coordinating and processing incoming and outgoing paperwork, faxes, and emails; answering and assisting telephone customers; and assisting fellow employees with clerical needs. This position operates Monday-Friday during business hours. ESSENTIAL FUNCTIONS: Answering telephone Processing daily mail Searching for Policies Giving quotes Processing requests relating to pending files Scanning physical files dated outside retention period Maintaining file room in an orderly manner

Requirements

Basic computer skills including proficiency in Microsoft Office Suite and Outlook.
Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
Ability to act independently with sound judgment and take initiative.
Written and verbal communications are clear, grammatically correct and business appropriate.
Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.

Responsibilities

Answering telephone
Processing daily mail
Searching for Policies
Giving quotes
Processing requests relating to pending files
Scanning physical files dated outside retention period
Maintaining file room in an orderly manner
Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by prescribed deadlines.
At a minimum, the ability to work your scheduled work hours, Monday through Friday.
Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
Ability to accept supervision and direction, as well as constructive feedback.
Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets