Part-time Administrative Assistant

Shine•Boulder, CO

13h•$20•Hybrid

About The Position

Reporting to the CEO/Owner, this role is a critical leader in the success of our business. You’ll lead teams of Shine crew leaders and technicians each day working to ensure excellent quality, customer service, safety and timeliness of your teams. You’ll also work with customers to engage them in the opportunity for our business, work to set up appointments, and schedule your teams to perform our service at the customer’s house or business. You’ll have the flexibility to perform your role behind a desk and out in the community. Many Shine Business Development Managers across the country choose this role for its career potential. Shine is a nationwide family of businesses working to spread light, caring, and excellence. In the past few years we have grown into one of the leading home services businesses in the country. Shine of Boulder began 2 years ago, we expect to double in 2026, and we need help from people like you! We are looking for those who display strong character, work ethic, and are driven to be the best! Shine of Boulder strives to be the defacto Window Cleaner, Pressure Washer, and Holiday Light company in the area. We are a small and quickly growing business. Our hope and intention is that our communities will see something different in us. Let your light shine! It’s a great time to shine! This is your opportunity to forgo a suit, grab a Shine shirt, and start helping people while making a living. Let your light shine! You can be a light for people - helping them stay safe while enjoying and maintaining the largest financial investment of their lives - their homes. You can be a light to your own team of like-minded people. You can be a light in your community and provide the type of services that everyone loves and needs, but don't have the time and expertise to get it done safely and correctly. Choosing to lead by serving is our passion. In 1998, Chris Fisher graduated college and set out on a journey to build a company. From one guy with a squeegee, Shine is now a nationwide family of franchised businesses. We are working to spread light, caring excellence, and employ great people to make exceptional teams! Whether you are already a window cleaning expert or have no experience at all, we are looking for those who display strong character, work ethic, and are driven to be the best! Shine provides all the training, technology, support, and know-how to help you get it done. You bring a smile and a heart for learning and the Shine business will work very well for you. Shine is the name we chose to describe the work we do, the people that do it, and the God we serve. Our hope and intention is that our communities will see something different in us - something inspiring - something attracting. Let your light shine!

Responsibilities

Respond to emails, texts, and phone calls from leads and customers.
Schedule estimates with leads in our Customer Relationship Management (CRM) system. Some leads will need their data entered into the CRM system.
Attend the morning meeting two days a week. 40% (~8hrs) onsite and 60% (~12hrs) remote.
When estimates are approved, schedule the job the CRM system.
Driven to succeed through caring and helping - thinking of the customer first.
Communicate with staff throughout the day.
Maintain a clean and orderly warehouse and office.
Must show integrity, trustworthiness, emotional intelligence, and strong orientation to serving.
Live out the core values of Shine.
Sending invoices to customers.
Posting to social media accounts.
Setting up a very small marketing campaign - SendJim, Constant Contact