Part-Time Receptionist/Cashier
About The Position
The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials. By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community. Reporting to the Supervisor of Recreation Customer Service the Receptionist/Cashier, is the first point of contact for visitors to the the Town's recreation facilities. In this role, you will provide friendly efficient service while supporting the day-to-day operations of the facility.
Requirements
- a secondary school graduation diploma
- minimum six (6) month's experience working in a customer service environment
- including experience with cash handling and providing assistance over the telephone
- a demonstrated working knowledge of Microsoft Office Suite (Outlook, Word, Excel), with well-developed computer skills
- a valid police criminal record check to work with the vulnerable sector
Nice To Haves
- a demonstrated working knowledge of facility and recreation software ACTIVE Net is preferred
Responsibilities
- providing front-line customer service to patrons in person, by telephone, and online, responding to inquiries and assisting with recreation program information and facility services
- processing program registrations, admissions, and transactions using the Town’s Point of Sale system
- receiving and reconciling payments for admissions, programs, facility rentals, and retail items
- booking and processing permits for indoor and outdoor recreation facilities and community spaces
- addressing customer concerns and inquiries in a professional and solution-focused manner
- providing information about Town programs, services, schedules, and policies to ensure patrons have a positive recreation experience
- maintaining accurate records, documentation, and files, and providing general clerical support to the Recreation Customer Service team
- reconciling daily cash and transaction reports in accordance with established procedures
- supporting facility operations by assisting with administrative tasks
- other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
