Part-Time Receptionist / Cashier

Luther North Country Ford•Coon Rapids, MN

11d

About The Position

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Fifty dealerships and seven collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today! We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills as well as being able to multi-task and enter date accurately into multiple systems.

Requirements

Experience with Microsoft Office suite is a plus
Available to work flexible hours including weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Responsibilities

Work schedule would be as follows : Monday & Wednesday's 1:00pm - 8:00pm , Friday's 12:00pm - 6pm and Saturday's either 8:00am - 1:00pm or 1:00pm - 6pm with one Saturday off a month.
Back up to the Cashier and Receptionist position
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and make change accurately and issue receipts to customers.
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer upset customers to the appropriate department manager for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently