Parts Advisor

A & L RV Sales LLC•Columbia, TN

About The Position

The Parts Associate works directly with the customers to determine specialized product needs and services and provides price estimates for designated installations prior to scheduling appointments. The Parts Associate is a member of the sales team and works collaboratively with the service team to ensure a high level of customer service satisfaction.

Requirements

High School diploma or GED equivalent preferred
At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
Knowledge of Service Department procedures and policies is preferred
Valid driver's license required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Periods of standing, stooping, crawling, and bending

Nice To Haves

At least one year of sales experience is preferred
At least one year of previous RV or camping product is preferred but not required
High School diploma or GED equivalent preferred
Knowledge of Service Department procedures and policies is preferred

Responsibilities

Daily interaction with customers to promote specialized product needs and installations
Review each job for proper sizing, colors, placement, and prior to scheduling job for installation
Maintain and update prepayment logs and keep customers apprised of work progress
Schedule installation appointments with designated service staff members
Monitor daily parts traffic and receive parts for installations
Inspect vehicle to ensure proper parts are ordered
Provide excellent overall customer service
Maintain a safe and clean work area for customers and coworkers
May cross train to perform other duties as necessary

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