Pathways Assistant

Luminis Health • Annapolis, MD

11d • $17 - $26

About The Position

Functions as the receptionist for the Front Desk, greets patients, and answers incoming calls. Checks in the patients and makes sure appropriate forms are completed, signed appropriately and scanned as needed. Completes EPIC registration, prior to patients being admitted.

Requirements

• High School diploma.
• Ability to work day and early evening hours.
• A focused individual with experience in attention to detail is required.
• Experience with Microsoft Office, Excel preferred, and data entry.
• Previous job responsibilities that demonstrate excellent customer service skills.
• Business casual attire to enhance initial customer perception of Pathways

Nice To Haves

• Medical Terminology.

Responsibilities

• Covers the front desk and provides coverage for back desk as needed. Greets and directs visitors, answers telephone and forwards call to appropriate staff for handling and tags luggage.
• Completes EPIC registration, demonstrating knowledge of fully registering patients in the inpatient and outpatient programs.
• Performs EVS verifications
• Attends and participates in staff meetings and in-services.
• Codes and files charges for assessments.
• Provides coverage for benefits verification as needed.
• Schedules appropriate appointments in a timely manner
• Obtains, analyzes, sorts and maintains statistical data for CPI/QI reports.
• Interacts with clinical/medical staff as needed regarding patients in the waiting area.
• Consults with supervisor relative to patient concerns or complaints and recommends solutions.

Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED