Patient Access Manager

TEKsystems • Dickinson, ND

1d • $75,000 - $85,000 • Onsite

About The Position

Are you a dynamic leader with a passion for healthcare operations and team development? We’re seeking an experienced Patient Access Manager to oversee registration processes and patient access functions across multiple hospital entry points. This is a high-impact role where you’ll lead a team, drive operational excellence, and ensure a seamless patient experience.

Requirements

• 3–5 years of healthcare supervisory experience (hospital or physician practice).
• Strong understanding of Revenue Cycle Management and patient access workflows.
• Ability to lead independently with confidence and resilience.
• Excellent interpersonal, organizational, and leadership skills.
• High School Diploma required; college degree preferred.
• Knowledge of healthcare information systems and operational metrics.

Nice To Haves

• Clear understanding of admitting, clinical, and financial areas.
• Ability to manage budgets and drive cost efficiency.
• Strong communication skills for both oral and written interactions.

Responsibilities

• Serve as the on-site leader managing 20 direct reports across 5 key entry points: ER, Radiology, Main Registration, Lab, and Medical Office Building.
• Oversee patient registration processes, including pre-service and point-of-service financial clearance activities.
• Develop and implement strategic action plans for short- and long-term goals.
• Manage operational metrics to meet service level agreements and budgetary guidelines.
• Lead staffing activities: hiring, training, performance management, and mentoring supervisors.
• Foster staff engagement and alignment with organizational mission and goals.
• Communicate effectively with leadership and provide solutions for process improvements.
• Ensure compliance with hospital policies and regulatory requirements.

Benefits

• Medical, dental, vision, disability, life, and business travel insurance
• Manager Time Off – 20 days per year
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED