Patient Access Representative - Resident Clinic

Kingman Healthcare•Kingman, AZ

2d•Onsite

About The Position

Come join our team with Family Practice Resident Clinic and discover a culture of teamwork, professionalism and mutual respect. Kingman Regional Medical Center (KRMC) is located in beautiful northwest Arizona. Experience the magic of Kingman's stunning Arizona sunsets and thrive in an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity. Kingman is an incredible community to live, work, thrive, and play! Position Purpose: As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks. Hours/Shift: Full-time/Days 8:00a - 5:00p Monday-Friday Benefits: We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities. Health and Well-Being Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability Generous Paid Leave Accruals and PTO Cash Out Opportunities 403b Retirement Plan with Employer Contributions Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program Employee Identity Theft Protection On-site daycare exclusive to our employees’ children of all ages On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts Career Growth and Development Tuition Reimbursement/Scholarships for full-time employees As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program So much more!

Requirements

Education: High school diploma or equivalent
Certification: BLS from American Heart Association or American Red Cross
Fingerprint Clearance: AZ DPS Level 1 Fingerprint Clearance Card
Experience: Minimum of one (1) year experience working in a customer service position and/or office setting
Work Requirements: Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer.
Expected duties have, but not routine, exposure to bloodborne pathogens.

Responsibilities

Provides excellent customer service completing the registration process for patients.
Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry.
Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Benefits

Medical, Dental, Vision
Employer Paid HSA for HDHP participants
Robust Wellness and Employee Assistance Program
Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals and PTO Cash Out Opportunities
403b Retirement Plan with Employer Contributions
Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Tuition Reimbursement/Scholarships for full-time employees
As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program