Patient Access Representative - Imaging Front Desk

Santiam Hospital & Clinics•Stayton, OR

1d•$20 - $29•Onsite

About The Position

At Santiam Hospital & Clinics, we believe exceptional patient care starts with a supportive and inclusive work environment. We empower every team member by providing access to advanced medical technology and continuous professional development. Join our collaborative culture, where your contributions are valued and your growth is encouraged. Come join our Imaging Department as our new Patient Access Representative, you will serve as a vital link between our patients and diagnostic services. In this role, you will manage essential clerical operations, from processing diagnostic imaging paperwork and ensuring accurate patient registration to handling high-volume telephone inquiries with professionalism. You will be responsible for the end-to-end scheduling of imaging studies, which includes the critical task of determining insurance pre-authorizations to ensure seamless care. In this position you must be able to multi-task in a fast-paced environment where details matter. Our patient access representatives act as receptionists, schedulers and imaging clerks. Take the next step in your healthcare career—apply today and bring your expertise to Santiam Hospital & Clinics, recently honored as 2025’s Best Hospital in the Willamette Valley! Position Schedule: Monday – Friday, 8:00 am – 4:30 pm

Requirements

Experience in medical reception and radiology reception
High school diploma or GED equivalent preferred.
Previous experience in customer service, data entry, operating a multi-line phone system, and working with frequent interruptions preferred.
Must be able to communicate effectively and have excellent interpersonal skills.
Knowledge and use of computers preferred.
Must be highly motivated.
Possession of United States proof of citizenship or right to work in the United States.
Possession of a driver license or analogous identification.
Willingness to participate in Hospital orientation and educational in-service.

Nice To Haves

Epic experience preferred.
Previous experience in customer service, data entry, operating a multi-line phone system, and working with frequent interruptions preferred.
Knowledge and use of computers preferred.
High school diploma or GED equivalent preferred.

Responsibilities

Perform Diagnostic Imaging paperwork and clerical tasks.
Complete accurate registration and scheduling of department patients.
Answer telephone calls and transfer patients appropriately.
Schedule imaging studies for patients and optimally perform such duties including pre-authorization determination.
Respond to patient requests for information.
Supply reports and images to outside entities utilizing Maintaining quality customer service and patient confidentiality at all times.
Performing other related duties incidental to the work described herein.