Patient Care Coordinator (Prn) - Admissions

Surgery Partners CareersPost Falls, ID
1d

About The Position

Northwest Specialty Hospital is seeking a detail-oriented, customer service-focused Patient Care Coordinator to join our Admissions Team! This is a per-diem position We need someone with a professional demeanor who can work well under stress/stress situations, will provide great customer service to our patients, and is able to multitask! In this role you be responsible for performing a variety of medical clerical duties.

Requirements

  • Knowledge of basic computer programs such as Microsoft Office Suite
  • Ability to type at least 40 words per minute
  • Ability to relate and work effectively with others
  • Demonstrates excellent written and verbal communication skills
  • Strong Customer service background

Nice To Haves

  • Prior clerical or medical office experience preferred

Responsibilities

  • Registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require
  • Prepare pre-registration packets appropriately for each procedure
  • Ensure that copies of appropriate documentation are obtained to facilitate the billing and collections processes
  • Process co-payments and payments
  • Registered patients and update medical records
  • Back up all incoming calls and direct them to the appropriate person or department
  • Perform nightly closing procedures for clinic
  • Call patients for pre-registration notification including copays and deductibles
  • Other duties as assigned

Benefits

  • Company-sponsored events such as sporting events, BBQs, and holiday parties
  • Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions)
  • Tuition reimbursement
  • Growth opportunities, ongoing education, training, leadership courses
  • A generous 401K retirement plan
  • A variety of discounts throughout the hospital and community are available to employees
  • Wellness benefits offered to staff such as: weight loss challenge, access to a dietitian, and discount gym memberships
  • Culture that promotes and supports work/life balance
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