Patient Care Navigator
About The Position
Patient Navigator Albany, NY - full time 8am-4:30pm If you are looking for a position as a Patient Navigator in Albany, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at St. Peter's Hospital. Position Highlights: Quality of Life: Where career opportunities and quality of life converge Advancement: Strong orientation program, generous tuition allowance and career development Work/Life: Monday – Friday Office Hours The Patient Navigator role supports the organization's increasing commitment to value-based and patient-centered health care. The patient navigator assists care teams in improving quality performance and support patient engagement to consistently improve health maintenance needs and coordinate care throughout our Clinical Integrated Network, Innovative Health Alliance of New York (IHANY) Patient Navigator encourage preventive and chronic care management, improves health maintenances documentation in the medical record to support quality reporting, and foster strong patient-provider relationships. The patient navigators facilitate necessary follow-up appointments, preventive screenings, and coordinate with primary care staff to increase patient adherence to their established medical plan. Their work is data-driven and utilizes a population health approach to identify and assist patients and providers to improve health care outcomes.
Requirements
- High School Diploma or equivalent.
- 8 years of related experience in a health care setting.
Responsibilities
- Proactively identifies patients with health maintenance or chronic care management needs.
- Leads patient outreach to ensure health maintenance compliance, especially on preventive services such as annual wellness visits, breast cancer screening, colorectal cancer screening, depression screening, hypertension, and diabetes follow-ups.
- Supports primary care pre-visit planning and quality reporting.
- Supports Quality Incentive programs to increase Medicare star rating scores and compliance.
- Supports Clinical Coding Documentation to close gaps in care among target populations.
- Appropriately refers patients to health coach, social work, health home or other staff, as needed.
- Acts as a point of contact for patients and families to facilitates access to primary care and preventive services.
- Reports to System Population Health Performance manager and works in collaboration with primary care teams.
- Reports equipment malfunction immediately to appropriate resources (Bio-med, manufacturer, other staff).
- Additional help on front end duties.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
