Patient Scheduling Coordinator

ENHANCE DENTALParsons, KS
1dOnsite

About The Position

A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.

Requirements

  • High School degree or equivalent required
  • Exceptional written and verbal communication skills required

Responsibilities

  • Scheduling and confirming appointments
  • Welcoming patients and updating their information in the dental software(s)
  • Registering new patients according to established office protocols
  • Verifying insurance and accurately building patient insurance plans in the dental software(s)
  • Assisting patients to complete all necessary forms and documentation
  • Answering and managing incoming calls
  • Responding and complying with requests for information
  • Preparing documentation for upcoming appointments
  • Checking daily appointment schedules and filling gaps to ensure positive production
  • Monitoring and replying to e-mails and voicemails
  • Maintaining a professional reception area
  • Safeguarding patient privacy and confidentiality
  • Maintaining OSHA and HIPPA Compliance
  • Perform all other duties as assigned
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