Patient Scheduling Receptionist

Excelsia Injury Care • St. Louis, MO

8d

About The Position

Excelsia Injury Care provides management services to a network of healthcare
companies, supporting them in delivering comprehensive rehabilitation,
diagnostic, surgical, and pain management services for individuals affected by
post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho,
Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and
Virginia, we ensure accessible, high-quality care tailored to each patient’s
unique needs. Our providers are leaders in personal injury and workers’
compensation care, with a proven track record of helping patients recover and
reach their maximum recovery potential.

Our mission is to restore quality of life through patient-centric care,
supporting those injured in motor vehicle or work-related accidents. We take an
interdisciplinary approach, ensuring patients receive coordinated care from
evaluation through treatment, with the goal of achieving optimal recovery
outcomes.

Founded on the values of respect and trustworthiness, we are committed to
delivering services that adhere to the highest legal, regulatory, and ethical
standards. As responsible corporate citizens, we integrate environmental,
social, and governance (ESG) considerations into our business practices,
ensuring that we positively impact the healthcare companies we serve, our
employees, and the communities we reach.

Requirements

• High school diploma or GED equivalent
• Working knowledge of computers

Nice To Haves

• Excellent customer service skills, verbal and written communication skills
• Knowledge of computer applications, including Windows, Microsoft Office, Outlook, and business related websites
• Typing 50+ WPM
• Knowledge of commercial insurance, workers’ compensation, and personal injury benefits
• Ability to effectively interact with providers, attorneys, patients, and co-workers

Responsibilities

• Schedule and re-schedule appointments requested via phone, email, fax, chat, and web portal
• Utilize computerized systems and apps for daily work assignments
• Interface with other departments including billing, marketing and human resources
• Perform other duties and assignments as directed and/or as necessary
• Other duties as assigned

Benefits

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage.
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program.
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED