Receptionist-Scheduling Clerk

Generator Supercenter•Orlando, FL

6d•$14 - $16

About The Position

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power. Job Summary Perform routine clerical and administrative functions such as answering the phones, data entry, and organizing and maintaining paper and electronic files. The ideal candidate will have a minimum of two years experience as a receptionist and/or administrative assistant; embody a service-oriented mindset and have a friendly disposition. The position is requires strong communication skills and balancing competing priorities in a rapidly changing environment.

Requirements

Strong written and verbal communication skills
2 years of experience as a receptionist and/or administrative assistant
Ability to work in a fast-paced and changing environment
Strong organizational, planning and prioritization skills
Ability to monitor/assess one’s own performance to make improvements and take corrective action
Ability to effectively present information and respond to questions from customers and the general public.
Actively looking for ways to help people.
Using web applications to manage large amounts of information, including inputting data and retrieving specific records
Using Microsoft Word to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
Using Microsoft Excel to input data, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
High School Diploma or GED
Must have working knowledge of a Scheduling Coordinator and how it relates to the overall business and its objectives
Must promote and maintain a clean, neat, and safe work environment
Good people skills with the ability to communicate well with others
Highly motivated self-starter with the ability to multi-task and meet deadlines
Strong organizational skills and attention to detail
Intermediate level of Microsoft Office applications

Nice To Haves

Strong interpersonal, team-building, communication, and leadership skills.
Experience working with customers
Strong computer skills and proficiency with MS Office products (Project, Outlook, Word, Excel, and PowerPoint).

Responsibilities

Answer telephones and give information to callers or transfer calls to appropriate person.
Greet customers and handle their inquiries or direct them to the appropriate person.
Operate office equipment and arrange for repairs as needed.
Sort incoming mail and prepare outgoing mail and packages.
Monitor and order office supplies.
Record and analyze customer satisfaction surveys.
Prepare customer folders including making copies of appropriate documents.
Create, maintain, and enter information into databases.
Make copies of correspondence or other printed material.
Coordinates communication and integration between teams
Ensure all documentation is updated.