Patient Support Represenative-PRN
About The Position
You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: .01 Shift: Day Schedule: M-Sat Position Summary The Patient Support Representative provides patient access and registration services using exceptional custom service, communication and people skills. The Patient Support Representative performs multiple tasks in a busy atmosphere and follows all federal and state laws regarding the Health Insurance Portability and Accountability Act (HIPAA) with special regards to patient privacy.
Requirements
- High school or GED equivalent education
- One year of experience
Responsibilities
- You will obtain necessary consents, signatures and documents from the patient and verify that the patient and insurance verification has been completed
- You will schedule patient appointments and collect any co-pays at the time of service
- You will identify any potential coverage issues or self-pay issues and engage the financial advocates when appropriate
- You will enter patient information and scan required documents in the computerized scheduling system
- You will monitor the order and cleanliness of the lobby and waiting areas to maintain customer safety in these areas
Benefits
- We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
- Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
- Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
