Patient Support Supervisor

LA CLINICA DE LOS CAMPESINOS INCFriendship, WI
1d

About The Position

Noble Community Clinics is seeking a Patient Support Supervisor to lead referral and prior authorization operations across our locations. Join a mission-driven FQHC dedicated to providing accessible, high-quality care across Wisconsin.

Requirements

  • High School Diploma required; Associate/Bachelor’s preferred
  • 3–5 years of supervisory experience preferred
  • Experience with insurance verification, prior authorizationss, and denials
  • Knowledge of Medicaid/Marketplace enrollment
  • Strong analytical and problem-solving skills
  • CAC certification (or ability to obtain within 1 year)
  • CPR certification required

Nice To Haves

  • Associate/Bachelor’s preferred
  • 3–5 years of supervisory experience preferred

Responsibilities

  • Oversee prior authorization and referral operations
  • Supervise Authorization Coordinators and Referral Specialists
  • Monitor KPIs, reduce denials, and improve workflows
  • Support patient navigation and address concerns
  • Travel to clinic locations as needed

Benefits

  • Competitive pay + full benefits package
  • 20 days PTO starting day one + 8 paid holidays
  • Medical, Dental, Vision & Pet Insurance
  • 401(k) with up to 5% match
  • Company-paid life insurance & disability coverage
  • Collaborative, mission-driven culture

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

11-50 employees

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