Payment Poster (Temporary up to one year)
About The Position
Post Paper, Electronic Payment, and/or Denial in the billing system. Review, interpret, and balance Electronic Remittance Advice (ERA) files. Validate account to ensure correct Financial Classification (FC), Contract ID (CID), and Insurance key (INSKEY). Monitor pending/unposted deposits or ERA batches to ensure timely reconciliation and closure. Perform research on unposted funds within a suspense account to determine disposition. Contact insurance carrier via phone, email, intranet, or written correspondence to obtain documentation. Process Activity Codes based on department guidelines. Identify trends and communicate to manager or leadership team. Perform other tasks as assigned by Supervisor or Manager.
Requirements
- High School Diploma or GED required.
- 2+ years working experience required.
- Experience handling debits and credits (reconciliation processes) required.
- Experience with MS Word and MS Excel required.
- Clear understanding of debits and credits.
- Possess strong verbal and written communication skills.
- Effective customer service skills with internal and external customers.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to correctly add, subtract, multiply and calculate percentages.
- Ability to follow department and compliance guidelines.
- Ability to work in a fast-paced environment.
- Flexible and adaptable to an ever-changing environment.
- Ability to make phone calls seeking account resolution.
- Effectively balance payer EOB, ERA and/or allocate patient payments.
- Ability to work within Microsoft Office; Word, Excel, Outlook.
- Critical thinking, problem-solving and analytical skills.
- Perform 10-key by touch.
- Work independently with minimal supervision.
- Ability to work overtime during peak periods.
Nice To Haves
- Prior phone proficiency preferred.
Responsibilities
- Post Paper, Electronic Payment, and/or Denial in the billing system.
- Review, interpret, and balance Electronic Remittance Advice (ERA) files.
- Validate account to ensure correct Financial Classification (FC), Contract ID (CID), and Insurance key (INSKEY).
- Monitor pending/unposted deposits or ERA batches to ensure timely reconciliation and closure.
- Perform research on unposted funds within a suspense account to determine disposition.
- Contact insurance carrier via phone, email, intranet, or written correspondence to obtain documentation.
- Process Activity Codes based on department guidelines.
- Identify trends and communicate to manager or leadership team.
- Perform other tasks as assigned by Supervisor or Manager.
Benefits
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
- Generous paid time off starting 3-4 weeks’ annually
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP and travel assistance included
- Wellness program
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
