Payment Posting Manager

PARADIGM SENIOR SERVICES INC • North Miami, FL

1d • $70,000 - $80,000 • Onsite

About The Position

The Payment Posting Manager is responsible for overseeing the daily operations of the payment posting team to ensure accurate, timely, and compliant remittance processing. This role supervises Payment Posting Analysts, monitors productivity and quality, and ensures all payments, adjustments, and remittance data are properly applied within the accounting and practice management systems. The Payment Posting Manager plays a critical role in maintaining the integrity of accounts receivable and supporting overall revenue cycle performance. This position reports to the Senior Director of Collections.

Requirements

• Minimum of 3-5 years of experience in remittance or payment posting, preferably in healthcare
• Minimum of 1-3 years of supervisory or team lead experience preferred
• Strong knowledge of remittance advice formats, including EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advices)
• Familiarity with healthcare revenue cycle processes, including accounts receivable management
• Experience working with accounting, billing, or practice management systems
• Strong attention to detail and a high level of accuracy in financial data processing
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills with the ability to collaborate cross-functionally
• Advanced Excel skills preferred
• Ability to work independently while effectively leading a team
• Proactive mindset with a focus on process improvement and accountability

Nice To Haves

• Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare Administration, or a related field preferred
• Equivalent combination of education and relevant work experience may be considered
• Professional certifications (e.g., Certified Healthcare Financial Professional, or similar) are a plus

Responsibilities

• Supervise and support Posting Analysts to ensure daily remittance and payment posting goals are met
• Monitor team productivity, accuracy, and turnaround times
• Provide training, coaching, and performance feedback to staff
• Develop and maintain standard operating procedures (SOPs) for payment posting processes
• Conduct quality assurance reviews to ensure compliance with internal controls and accounting standards
• Oversee accurate posting and reconciliation of remittances and payments into the accounting or billing system
• Ensure remittance data is properly matched to corresponding invoices and payment details
• Monitor accounts receivable to confirm that payments and adjustments are applied correctly
• Review and approve complex adjustments, refunds, and recoupments as needed
• Ensure timely resolution of unapplied cash and unidentified payments
• Lead efforts to identify and resolve payment discrepancies by collaborating with providers, billing teams, and other internal departments
• Escalate systemic issues or payer trends impacting posting accuracy
• Partner with billing and collections teams to ensure smooth payment workflows
• Address provider inquiries related to payments and assist with verification and research when necessary
• Maintain oversight of detailed transaction logs and remittance activity reports
• Generate and analyze regular posting, reconciliation, and productivity reports
• Ensure adherence to company policies, procedures, and accounting standards
• Support internal and external audits by providing documentation and process explanations
• Identify process improvement opportunities to enhance efficiency and reduce errors
• Assist with system implementations, upgrades, and workflow improvements
• Support month-end close processes related to cash posting and reconciliation
• Perform additional duties as required to support revenue cycle and business operations
• Other duties as assigned

Benefits

• Medical, dental, and vision benefits
• 401k retirement plan
• Aflac benefits
• Paid time off
• Professional development support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees