Payment Posting Specialist

VANGUARD SKIN SPECIALISTS • Colorado Springs, CO

3d • $20 - $23 • Hybrid

About The Position

Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad. We have been recognized as one of the top 3 large workplaces in Colorado Springs by the Gazette for six years in a row and as one of the top 150 workplaces in Colorado by the Denver Post for the last five years. Overview The Payment Posting Specialist is responsible for accurately posting and reconciling all incoming payments to patient accounts within the practice management system. This role supports the revenue cycle by ensuring payments, adjustments, and credits are applied correctly and efficiently. The Payment Posting Specialist works closely with internal billing teams, finance staff, and patients to resolve payment discrepancies, research missing information, and maintain the integrity of accounts receivable. As part of Vanguard Skin Specialists’ billing team, this position contributes to maintaining a high-performing revenue cycle while delivering excellent service to both internal teams and patients.

Requirements

• Previous experience within a healthcare billing or revenue cycle team preferred.
• Payment posting experience is strongly preferred.
• Full revenue cycle experience is a plus.
• Strong analytical and problem-solving skills.
• High level of precision, attention to detail, and organizational ability.
• Effective time management and ability to prioritize tasks in a fast-paced environment.
• Proven ability to work collaboratively within a team setting and deliver high-quality work.
• Excellent verbal and written communication skills; customer service experience preferred.
• Minimum typing speed of 50 words per minute.
• Experience working with healthcare billing systems and electronic payment platforms preferred.
• Demonstrated alignment with the values and mission of Vanguard Skin Specialists.

Responsibilities

• Post electronic and paper third-party insurance payments to patient accounts.
• Post incoming patient payments, including electronic and manual transactions.
• Process unapplied patient payments and ensure proper allocation to accounts.
• Self-audit posted payments to ensure accuracy and compliance with billing standards.
• Research payments to obtain missing Explanation of Benefits (EOBs).
• Review and resolve patient credit balances, including submitting refund requests to the Finance team when appropriate.
• Review outstanding accounts and process dismissals due to delinquency when applicable.
• Provide billing support to internal and external customers via phone calls, billing help desk requests, and billing team email.
• Participate in team workshops and assist with departmental projects.
• Support the billing team through collaboration and participation in periodic patient collection outreach efforts.
• Contribute to maintaining efficient workflows and continuous improvement of billing processes.

Benefits

• The practice covers a portion of the premium for medical benefits and offers vision, dental, and 401K.
• Paid Time Off
• Graduate School Stipend
• bereavement pay
• Paid Maternity & Bonding Leave
• Employee Discounts on products and aesthetic services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees