Payor Change Coordinator- Remote

Owens & Minor•Harrisburg, PA

3d•$35,000•Remote

About The Position

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. The anticipated salary range for this position is $35,000 annual. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Payor Change Coordinator JOB SUMMARY The Payer Change Coodinator processes patient changes in insurance.

Requirements

High school diploma is required.
One year of related work experience is required.
One year of medical billing experience is required.
Must be familiar with payor contractual requirements.
Business Acumen
Problem Solving/Analysis
Communication Proficiency
Personal Effectiveness/Credibility
Computer Skills
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
Language Skills English (reading, writing, verbal)

Responsibilities

Ensures that payor changes are completed, payment is guaranteed prior to delivery and revenue is posted appropriately.
Verifies that the correct product and payor are used for the service, equipment, and therapy.
Ensures that the correct allowable is recorded in accordance with the contract.
Contacts payors (online or by phone) to verify insurance coverage and eligibility requirements.
Obtains verbal / written authorization for medical treatment from appropriate sources.
Verifies insurance information for accuracy and completeness and resolves discrepancies as necessary.
Research and resolve accounts and identify gaps between current and former payor requirements and existing billing documentation.
Ensure account bills correctly for open and future invoices
Answers inbound calls from patients with updates to their insurance
Coordinates and contacts patients, branches and referrals to obtain required testing as required by the new payor.
Notifies and schedules new testing for the customer.
Documents account activity in ACIS and other systems, as required
Complies with all regulatory compliance areas, policies and procedures and “best practices”.
Performs other duties as required.