The Payroll Support Assistant provides support across multiple administrative functions, with a primary emphasis on general payroll and timesheet tasks. This position evaluates payroll-related documentation to maintain accuracy in support of the FASS Payroll operation. The Payroll Support Assistant carries out responsibilities and decision making with a commitment to confidentiality and professionalism, ensuring smooth, efficient and compliant payroll operations. The Payroll Support Assistant communicates regularly with both internal and external institution staff over the phone, and through written correspondence. The purpose of these communications is to provide or request information, respond to questions and complaints, and determine the nature of services to be provided. Additionally, the Payroll Support Assistant explains and applies relevant state and federal laws, rules and regulations, as well as institutional policies and procedures. This position works as a member of a team while frequently performing tasks independently. The Payroll Support Assistant may make decisions about the best method and materials necessary to perform a particular task and may also determine priorities within their own scope of work to assess customer needs and respond to those needs. The Payroll Support Assistant acts independently while following FASS-Payroll procedures and receives general supervision by the Assistant Payroll Manager (FASS). A performance appraisal is conducted annually.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees