People Operations Generalist

dbt Labs

6d•$73,000 - $88,000•Remote

About The Position

As a People Operations Generalist at dbt Labs, you’ll play a key role in creating a seamless and thoughtful employee experience across every stage of the lifecycle. You’ll be a go-to partner for employees and cross-functional teams, helping to ensure our processes run smoothly, our data stays accurate, and our operations remain compliant. This is a hands-on role for someone who thrives in a fast-paced, collaborative environment and takes pride in bringing structure, clarity, and care to every interaction.

Requirements

At least 2 years of relevant experience as a People Operations Generalist, Coordinator, or in a similar HR role.
Strong organizational skills with exceptional attention to detail and follow-through.
Excellent verbal and written communication skills, with the ability to convey information clearly and effectively across teams and levels.
Hands-on experience managing People Operations processes across the full employee lifecycle, from onboarding to offboarding.
Experience working with an HRIS (ie. ADP, Workday)
Proven ability to handle sensitive, confidential, and complex employee situations with sound judgment and discretion.
A solid understanding of employment law and HR compliance fundamentals.
Experience managing complex or ambiguous employee inquiries and knowing when to escalate appropriately.

Nice To Haves

Experience supporting a company operating at a similar size, stage, and growth pace as dbt Labs.
Familiarity with visa sponsorships, renewals, or global mobility in partnership with external counsel.
Experience working in a global organization with distributed teams.

Responsibilities

Act as a subject matter expert in on-boarding, off-boarding, and employee lifecycle changes, ensuring a smooth and efficient experience.
Assist with immigration cases, including visa sponsorship, renewals, and compliance, in partnership with external immigration counsel.
Ensure HR policies, work authorization processes, and employment-related compliance requirements align with federal, state, and local regulations.
Support internal and external audits, conducting regular internal data audits and maintaining accurate records.
Manage and update HR systems, process job changes and ensuring data accuracy and compliance across all People Operations processes.
Support Leave of Absence (LOA) requests in partnership with the Benefits team and LOA administrator, ensuring compliance with policies and providing a positive employee experience.
Address complex employee inquiries, serving as an escalation point, providing high-level customer service and problem resolution while meeting team SLAs.
Lead or participate in cross-functional projects or initiatives, such as system implementations or global HR projects, where deeper HR knowledge and strategic input are required.
Support various People team projects, providing insights and expertise on best practices. Take ownership of specific work streams and deliverables, ensuring project goals are met effectively.
Develop and maintain comprehensive documentation on team processes, policies, and procedures. Act as a resource for sharing knowledge and best practices with team members.