Pharmacy Records Management Technician - Express Scripts

The Cigna Group•St. Louis, MO

9d•Onsite

About The Position

As a Pharmacy Records Management Technician Representative, you will support pharmacy operations through accurate record management and compliance-focused document handling. This role is highly detail-oriented and involves maintaining prescription records, coordinating with Iron Mountain, and safely moving and organizing physical records using material‑handling equipment. Much of the work is independent and requires strong organization, accountability, and attention to detail.

Requirements

High School Diploma or equivalent required
3+ years of relevant experience in a pharmacy dispensing environment
Active Missouri State Pharmacy Technician License required
Proficiency with Microsoft Word, Excel, and email; ability to navigate the Iron Mountain website
Strong organizational skills with exceptional attention to detail
Ability to adapt in a fast‑paced, changing work environment
Willingness to work a flexible schedule to support high‑volume periods
Comfortable operating forklifts and other material‑handling equipment

Nice To Haves

Prior forklift experience preferred; training provided onsite

Responsibilities

Serve as the primary point of contact for Iron Mountain, managing all related communications and requests
Prepare and ship record storage boxes to Iron Mountain on a monthly basis and retrieve boxes as requested
Sort, organize, and maintain prescription records in compliance with retention requirements
Track and manage records using Excel-based databases
Ensure prescriptions are retained onsite and on the pharmacy floor for the required timeframes
Prepare daily lockboxes for scanning
Operate forklifts and hand jacks to move pallets of records safely
Work independently for extended periods while maintaining productivity and accuracy
Cross‑train in other functional areas based on business needs