Plumbing Operations Manager
About The Position
Join a Growing, Best‑in‑Class Residential Service Organization! Apex Service Partners is a leading residential home services company dedicated to building a network of best‑in‑class local brands across the U.S. We partner with community‑rooted businesses to deliver exceptional plumbing, HVAC, and electrical services while fostering a culture of growth, collaboration, and excellence. Our mission is simple: empower people, deliver outstanding service, and create long‑term opportunities for success. Why We Need You Our Columbus plumbing brand is experiencing rapid growth, and we’re looking for a strong operational leader to build, develop, and scale our plumbing team. If you excel at recruiting top talent, coaching technicians, and creating a high‑performance culture, this is the opportunity for you. The Big Task As our Plumbing Operations Manager, you will oversee all plumbing operations for our Columbus‑based brand. You’ll begin with a small but capable group of plumbers and plumbing technicians—and you’ll lead the charge to grow the department to meet rising customer demand.
Requirements
- Proven experience leading a plumbing department or plumbing operations team is strongly preferred.
- Demonstrated success building and developing teams in a fast‑growth environment.
- Strong leadership ability with a passion for mentoring and developing technicians.
- Customer‑first mindset with a commitment to quality and professionalism.
- Ability to manage multiple priorities in a fast‑paced environment.
- Excellent communication, coaching, and decision‑making skills.
Nice To Haves
- Proficiency in Microsoft Office (Excel, Word); experience in ServiceTitan is a plus.
Responsibilities
- Recruit, hire, onboard, and train plumbers and plumbing technicians to support expansion and elevate team performance.
- Manage daily plumbing operations, ensuring efficiency, high quality work, and alignment with company standards.
- Partner with dispatch to optimize scheduling, maximize productivity, and maintain strong customer communication.
- Set the daily tone for the department—bringing energy, accountability, motivation, and strong leadership.
- Establish and uphold performance standards across the team with clear expectations and consistent coaching.
- Drive exceptional craftsmanship, customer satisfaction, and service excellence across all plumbing jobs.
Benefits
- Competitive compensation package with total annual earnings (salary + bonus) projected between $110K–$130K+
- Company vehicle and covered travel expenses
- Health, Vision, and Dental coverage for you and your family
- 401(k) Retirement Plan
- Paid Life Insurance
- Ongoing training, development programs, and growth opportunities
- A fantastic work environment with a supportive leadership team
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
