Police Dispatcher

Texas Health Resources • Arlington, TX

1d • Onsite

About The Position

We’re looking for qualified Police Dispatcher like you to join our Texas Health family.
Work Location: Texas Health Dallas, 8200 Walnut Hill Lane Dallas, TX 75231
Work Hours: Full-Time: Rotating Shifts
Police Department Highlights:
Paid training.
Friendly family-orientated environment.

Requirements

• High School Diploma or Equivalent Required.
• 6 Months Security or Police Dispatcher Preferred.
• Basic Telecommunications Certification 12 Months Required.
• TLETS - Texas Law Enforcement Telecommunication Systems Certification 12 Months Required.
• Must pass extensive background investigation.
• Must pass pre-employment psychological exam.
• Must pass pre-employment physical and drug screen
• Must accurately type 40 words per minute.
• Must be able to demonstrate multi-tasking abilities.
• Must be able to demonstrate working knowledge of personal computers.
• Must be able to demonstrate ability to think clearly and act effectively in emergency situations.
• Must be able to effectively use telephone headset and telephone receiver.
• Must have an ability to maintain professional and courteous communications.
• Must have effective written and oral communication skills.
• Must be able to make sound judgements based on training received
• Must remain calm and demonstrate ability to effectively respond in stressful and/or high-pressure emergency situations.
• Must interact with public and fellow employees in a tactful and diplomatic manner.
• Must be able to work flexible and rotating shifts to include nights and weekends and holidays.

Responsibilities

• Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and security services, information, and after-hours calls for departments.
• Question callers to determine their locations, and the nature of their problems to determine type of response needed.
• Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
• Record details of calls, dispatches, and messages.
• Search files, databases or reference materials to obtain needed information.
• Enter information into databases or software programs.
• Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
• Monitor and operate security video system to observe and detect potential issues
• Maintain access to, and security of, highly sensitive materials.
• Relay information and messages to and from emergency sites, and to all other individuals or groups requiring notification.
• Monitor equipment operation to ensure proper functioning.
• Adjust office equipment to ensure proper operation.
• Report maintenance or equipment problems to appropriate personnel.
• Must be able to perform other duties as directed by supervisor.

Benefits

• Benefits include 401(k) with match, paid time off, competitive health insurance choices, healthcare and dependent care spending account options, wellness programs to keep you and your family healthy, tuition reimbursement, a student loan repayment program and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED