Practice Coordinator - Seymour

Indiana Health Centers•Seymour, IN

7d•Onsite

About The Position

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. The IHC Jackson County team in Seymour, IN is hiring a full time Practice Coordinator to contribute to IHC's mission and goals of client satisfaction, quality of care, cost competitiveness and productivity. The Practice Coordinator acts as a member of the Local Management Team and assists the Practice Manager and other management staff with the goal of efficient management of the clinic's processes and programs. Meet our Jackson County Team: https://indianahealthonline.org/locations/jackson-county/ Clinic Hours of Operation: Monday - 7:30 a.m. - 6:00 p.m. Tuesday - 7:30 a.m. - 6:00 p.m. Wednesday - 7:30 a.m. - 6:00 p.m. Thursday - 7:30 a.m. - 6:00 p.m. Friday - 7:30 a.m. - 4:00 p.m.

Requirements

High School diploma or equivalent.
Three (3) to (5) years clinic or hospital administration experience.
Leadership - Able to: Share compelling vision and direction. Build strong, engaged, and empowered teams. Drive and foster IHC mission, vision, and values. Drive productivity and achieve results. Follow standard problem- solving process. Make data-driven, evidenced-based decisions. Hold others accountable for performance.
Strategic Planning - Able to: Prepare near and mid-range plans. Anticipate and alert others to problems. Recommend improvements. Develop goals, objectives, and action plans.
Logic and analysis - Able to: Demonstrate analytical problem solving, decision-making, and trend analysis skills. Draw evidenced-based conclusions and recommend and implement evidenced-based solutions.
Communication and Relationship Building - Able to: Demonstrate effective verbal and written communication and strong interpersonal skills. Effectively communicate with a diverse variety of individuals and entities (staff, Board, vendors, granters, auditors, etc.). Negotiate and resolve conflicts. Cooperate with a multidisciplinary management team. Apply balanced approach to health care issues. Consider other perspectives and disciplines. Maintain effective and cordial working relationships with other agencies and members of the community.
Operations - Able to: Demonstrate knowledge of current theory and practice of primary care medicine in the US with a strong community health orientation and sensitivity to diverse cultures. Apply practical knowledge of the organization to the operations and administration of a community health center, including BHCDA (Bureau of Health Care Delivery and Assistance) guidelines and BCRR (Bureau of Common Reporting Requirements). Demonstrate high detail orientation and accuracy. Juggle multiple requests and meet multiple deadlines. Demonstrate proficiency in cost distribution and accounting procedures. Prioritize tasks/time; follow up. Take initiative without close supervision.
Administration and Management - Able to: Manage operations of a department or division. Demonstrate effective supervisory skills, including recruiting, teaching, coaching, mentoring, disciplining, and professional development. Understand federal and state employment laws, practices, and procedures. Administer HR policies and practices fairly. Develop high-performing work teams and maintain a team approach to problem solving and workflow.
Process Improvement - Able to: Develop and manage processes to time and standard, develop and implement standard processes and problem-solving methods/techniques. Analyze workflow and implement process improvements where necessary. Design, initiate and/or participate in process improvement projects.

Nice To Haves

Spanish fluency preferred.

Responsibilities

Assists with management of clinic operations as directed by Practice Manager.
Helps with administrative health center duties including but not limited to supporting staff with needs, coordinating facility maintenance needs, and ensuring clinic is able to achieve goals.
Participates in Local Management Team meetings to discuss financial reports, variance reports, productivity, outreach, client issues and facility issues.
Serves as an LMT member and participates in the opening and closing rotation at health center (opening and closing manager duties).
Helps monitor provider and staff schedules; works with department supervisors to adjust appointment schedules, policies and procedures and staff, as needed.
Assists with new hire orientation and training.
Collaborates with leadership on plans for quality, safety, and operational efficiency.
Helps report and troubleshoot IT issues/tickets in collaboration with IT department and Managed Shared Services Provider.
Ensures that health center facility is safe, compliant, and operational by managing building maintenance, security, and cleaning, including selection and management of vendors.
Implements preventive maintenance programs as needed.
Assists with facilities issues as they arise.
Approves and submits invoices for the health center as appropriate.
Assists Practice Manager with coordinating monthly Community Involvement Committee meetings.

Benefits

Retention bonus paid after one year of employment
Day 1 Insurance benefits eligibility
Employer-paid Group Life, Short-term disability, and Long-term disability coverages, and HSA employer contributions
403(b) Retirement Plan matching at one year of employment
Generous Paid Time Off and Floating Holidays
Flexible Leave of Absence programs
Personify Health Wellness program with paid incentives for participation
Employee Assistance Programs with 24/7 access to therapy consultation services
Annual reimbursement for position-specific CMEs/CEs
Student Loan repayment eligibility