Preanalytic Training and QA Coordinator

Tempus AI•Chicago, IL

20h•$25

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Requirements

High school diploma or equivalent (Bachelor's Degree preferred).
3 years relevant work/training experience.
Ability to design and implement training, and to measure and report on training effectiveness and outcomes.
Excellent verbal and written communication and interpersonal skills.

Responsibilities

Lead / coordinate the onboarding of new employees as well as initial training in Preanalytic workflows to ensure a positive new hire experience.
Provide / coordinate ongoing group and individualized training in specimen receipt, order creation, order updates, accessioning, order review, specimen returns for purposes of work performance enhancement and general education.
Deliver training in department policies and procedures.
Conduct related competency evaluation.
Develop and implement appropriate resources and tools to accomplish training objectives.
Evaluate and update existing training materials and plans.
Serve as a subject matter expert / procedural resource for department employees and external stakeholders (i.e. IT, Product, other downstream functions).
Support leadership and Quality Manager with their goals in relation to quality and service metrics.
Assist with the creation and execution of improvement plans for underperforming employees.
Maintain accurate logs and records for all training competency assessments conducted.
Provide training with respect and professionalism at all times.
Perform bench work as needed (not exceed 25% of the time).
Additional tasks as needed