Principal PMT-ES, AWS Payments and Fraud Prevention

Amazon • Seattle, WA

2d

About The Position

AWS Payments and Fraud Prevention is hiring a Principal PMT-ES to define and
drive large-scale, cross-company initiatives that shape the future of AWS's
payment infrastructure. As one of AWS's foundational services, Payments and
Fraud Prevention manages the complete payment lifecycle for AWS customers:
providing accurate financial information, ensuring efficient collection and
disbursement, and protecting AWS and its customers from fraud-related damage.

In this role, you will tackle problem spaces that impact the full breadth of AWS
services and drive the next wave of strategic growth for the company. You'll
focus on long-term deliverables with the opportunity to deliver projects of
broad scale and scope. As a member of the product team working across multiple
initiatives, you'll collaborate with a group of product leaders and be expected
to help solve problems that span multiple business groups.

The ideal candidate will be a combination of a detective and a diplomat. You'll
learn complex technical systems and their interconnections while building
relationships across multiple business leaders. You dive deep into problems with
data and draft persuasive working-backwards narratives based on your insights.
You adapt quickly to the evolving AI landscape while building ambitious plans
that can be delivered over time.

You are an excellent communicator—equally comfortable speaking with junior
engineers and senior executives. You thrive in ambiguity and move fluidly from
one idea to the next as you drive problems to conclusion and discover new areas
with business potential.

Requirements

• 7+ years of working as a Technical Product Manager experience
• 5+ years of technical (software development, network development, IT, other related) experience
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
• Experience communicating complex concepts clearly and persuasively to different audiences
• The ability to dissect complicated technical problems and build simplified customer experiences for internal and external customers.
• Experience collecting, analyzing, and summarizing data from disparate sources in order to drive conclusions and recommendations

Nice To Haves

• Knowledge of professional software engineering practices & best practices for the full software development life cycle and operations
• Experience working with large-scale billing, payment and fraud prevention systems
• Experience in pricing a product or feature, or in defining and executing a go-to-market strategy
• Experience with public cloud technologies

Responsibilities

• Develop product requirements working backwards from customer needs, focusing on products that enable growth, efficiency, and scaling of AWS's payment acceptance, fraud prevention, collections, and disbursements capabilities
• Write compelling business cases articulating investment priorities and long-term strategic vision
• Investigate technical systems spanning multiple business units, identifying integration opportunities across payment processing, fraud detection, and financial operations platforms
• Build consensus across product management, engineering, solution architecture, and business development to achieve shared goals across payment operations, fraud prevention, and platform infrastructure
• Leverage AI to transform customer experience and operations, designing autonomous systems that reduce friction in payment flows, accelerate fraud investigations, enable real-time decision-making across millions of transactions, and deliver personalized payment experiences
• Drive innovation in payment security by defining next-generation capabilities including autonomous fraud detection, AI-powered risk assessment, and intelligent payment routing that balance customer experience with fraud protection
• Own end-to-end delivery of multi-year initiatives, managing complex dependencies across payment methods, fraud systems, and global compliance requirements
• Develop and mentor product talent across the organization

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal