Senior Manager PMT-ES, AWS Payments and Fraud Prevention

Amazon • Seattle, WA

2d

About The Position

AWS Payments and Fraud Prevention is seeking an exceptional Sr. Manager PMT-ES
to lead a team of product managers focused on transforming how customers adopt
and transact with AWS. This role drives strategic initiatives that expand AWS's
global reach and accessibility by increasing geographic payment coverage,
diversifying payment methods, and reducing friction across customer touchpoints.
The position requires balancing growth-oriented product innovation with
operational excellence, overseeing initiatives that span from streamlining
enterprise onboarding and payment experiences to pioneering next-generation
capabilities like embedded checkout and AI-powered payment solutions. The leader
will guide cross-functional teams to deliver measurable business impact through
improved customer conversion, enhanced payment success rates, and optimized cash
flow management, while building the foundation for future autonomous payment
capabilities that meet customers wherever they are in their cloud journey.

Requirements

• 5+ years of people management experience
• Bachelor's degree in Computer Science or a related field
• Experience in people management
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience overseeing roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product

Nice To Haves

• 8+ years of successful technology products work from ideation through launch experience
• Experience in successful technology product work from ideation through launch
• Experience delivering technology products or services in a high growth environment
• Experience shaping business strategy for technical products or services for large enterprises or partners
• Experience with cloud native technologies

Responsibilities

• Define and execute the multi-year product strategy for global payment adoption and customer accessibility across AWS's expanding customer base
• Partner with senior leadership across AWS Billing, Accounting, FinTech, Sales, and external financial institutions to align product roadmaps with business objectives
• Establish product metrics and KPIs that balance customer adoption, payment success rates, and revenue optimization
• Lead a team of product managers responsible for the payments adoption portfolio spanning payment methods expansion, enterprise onboarding, and GenAI-powered tools
• Prioritize and sequence initiatives across geographic payment coverage expansion, payment method diversification, and customer contact point optimization
• Coordinate product launches across 33+ engineering teams spanning multiple organizations
• Champion customer-centric solutions that reduce barriers to AWS adoption while maintaining security, compliance, and financial controls
• Champion AI-driven development in the organization, including GenAI applications for payment lifecycle management
• Work closely with engineering leaders to balance technical architecture decisions with product requirements across Payments and Fraud Prevention teams
• Partner with operations teams to ensure products are scalable and operationally excellent across payment processing, cash application, and collections
• Collaborate with legal, compliance, and security teams to navigate regulatory requirements across global markets and emerging payment technologies
• Coordinate with external partners including payment processors, financial institutions, real-time payment networks, and blockchain providers
• Identify emerging payment technologies (real-time payments, stablecoins, embedded checkout) and financing models that could benefit AWS customers
• Drive automation and machine learning initiatives to improve payment success rates and operational scalability
• Balance innovation velocity with the security, stability, and compliance requirements of financial systems serving millions of customers globally

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager