Principal Product Manager - Content & SMP

T-Mobile • Waipahu, HI

9d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Principal Product Manager is a visionary, strategist, analyst, customer evangelist, and respected leader of execution. This role is ultimately accountable for T-Mobile's platform and experiences that showcase our many partner offers. At a high level this means identifying the intersection of customer problems/unmet needs, technical feasibility, and business objectives. They will secure funding and guide a cross-functional team as well as key stakeholders to deliver against the opportunity. This Principal Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.

Requirements

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
• More than 10 years Relevant Product Management experience in an agile software product development environment. (Required)
• Product Development: Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills (Required)
• Communication: Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. (Required)
• Business Analytics: Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
• Customer Experience Management: Mastery level (industry leading) understanding of customer experience. (Required)
• Agile: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
• SCRUM: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
• Technical Writing: Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Agile Project Management: Experience with Agile backlog/project management tools. (Required)
• User Experience: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
• Product Management: Experience in delivering large and complex business/technology initiatives. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Constructing a compelling and effective strategy for a complex, cross-platform solution . This includes creating, managing, maintaining, and communicating product vision.
• Cataloguing best-fit use cases for our products/services by defining value scenarios in which the product/service was designed to accomplish tasks, achieve goals, and resolve customer problems.
• Gathering, analyzing, prioritizing and documenting product requirements based on ongoing buyer/customer needs and motivations.
• Evaluating and ranking initiatives based on customer impact, business value, and feasibility, making explicit decisions on what to do now, later, or not at all
• Partnering with business, internal/external stakeholders and Leadership to understand current customer experiences and identify areas of opportunity.
• Working with data scientists to answer complex questions and identify meaningful insights from data for product innovation or root causes of issues.
• Leveraging rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.
• Working with stakeholders and follows enterprise process to secure and maintain product funding.
• Assessing industry trends and direction, analyzing potential impacts or opportunities to customer / product, and incorporating into product process.
• Building and communicating the product/service roadmap - creating advantage from major trends shaping the market. This includes product life cycle management (e.g., end-of-life).

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level