Principal, Product Manager, Last Mile Delivery (Driving Pricing & Offer Experience)

Walmart • Sunnyvale, CA

1d

About The Position

The Last Mile Delivery (LMD) Trip Experience team makes sure every order—fulfilled in and delivered from Walmart stores—reaches customers on time with a smooth, effortless experience from start to finish. We build platforms and tools that coordinate millions of store-fulfilled deliveries every week across thousands of pickup points, spanning express, scheduled, and same-day fulfillment. This role sits within the Pricing & Offer Economics domain. We own the systems that decide what an offer pays, when to adjust pay, and how we shape driver behavior while protecting Walmart’s unit economics and customer promises. Done right, pricing becomes an engine for speed, reliability, and profitability—without eroding driver trust or perceived fairness.

Requirements

• Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.
• Option 2: 11 years’ experience in product management or related area.

Nice To Haves

• Experience building pricing, incentives, marketplace optimization, or dispatch economics in logistics, mobility, gig, or eComm.
• Strong analytical skills: experimentation, causal thinking, segmentation, and dashboard-driven operating habits.
• Track record of partnering with DS/ML teams (features, model evaluation, monitoring, guardrails).
• Comfort working in real-time operational systems with high scale and low tolerance for regressions.
• Excellent product writing: crisp PRDs, clear decision logs, and stakeholder-ready narratives.
• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
• Supervisory experience
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration
• Masters: Computer Engineering
• Masters: Computer Science

Responsibilities

• Set the vision and roadmap for LMD pricing—tie it directly to customer promise, driver acceptance, and Walmart profitability.
• Own the product lifecycle from discovery → PRD → launch → iteration, including operating rhythms and performance review.
• Define pricing architecture (core components + dynamic adjustments) that scales across geographies, constraints, and new capabilities.
• Partner deeply with Data Science and Engineering to ship and evolve pricing models to establish market competitiveness and earnings fairness.
• Lead cross-functional alignment across Ops, Finance, Legal/Compliance, Support, and Partner teams—pricing touches everything.
• Raise the bar on “trustworthy pricing” by reducing confusing outcomes and UI/experience mismatches that erode confidence.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal