Principal UX Designer, Amazon.com, North American Stores Design

Amazon • Seattle, WA

12d

About The Position

Amazon North America Stores (NAS) Design organization is seeking a Principal UX
Designer to join a team dedicated to design excellence in the space where
shopping and technology meet. This IC role reports directly to the Design
Director and offers the opportunity to lead design on the most strategic
initiatives across the entire NAS portfolio, including Premium/Luxury
experiences, Brand stores, and Design system integration.

This person will serve as a high-impact individual contributor deployed across
the most strategic initiatives in the NAS portfolio. This position requires
navigating complex cross-organizational initiatives and driving alignment across
category teams and external partners including Shopping Design, Search, DEX,
Ads, and WW Prime.

This strategic position works across Fashion & Fitness, Premium, Haul, US Prime,
social/outbound, creator programs, deals/promotions, registries, design ops, and
high-velocity events like Prime Day.

What You'll Do:
In this role, you'll be deployed to the most strategic, high-priority
initiatives across NAS. You'll lead design on complex customer problems across
categories, premium and luxury shopping experiences, and new AI-driven customer
experiences. You'll work at the highest organizational levels, leading design in
executive meetings and representing the design organization across strategic
projects.

The pace is fast and you'll move from concept to execution rapidly, working
closely with product teams, researchers, and engineers to deliver solutions that
impact millions of customers daily. You'll also mentor less experienced
designers and serve as a bar raiser for design quality across the organization.

What We're Looking For:
We need an experienced design leader with over 10 years’ of design experience
who can execute at speed. You have a strong e-commerce background, ideally from
big-box retail digital divisions or modern consumer-facing platforms with high
standards for visual design and UI. You've worked in high-velocity environments
and know how to deliver quality work quickly.

You excel at navigating ambiguity and working across organizational boundaries.
You can independently assess complex situations, make sound judgments, and drive
solutions without extensive guidance. You're comfortable leading design in
executive-level meetings and have the gravitas to influence senior stakeholders.

Your expertise spans User Interface Design, Information Architecture, and
Interaction Design. You're proficient with tools like Figma, Sketch, Photoshop,
and Illustrator. Most importantly, you're an executor who puts pen to paper and
delivers and not just someone who advises from the sidelines.

Requirements

• 10+ years of design experience
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution

Nice To Haves

• Experience providing and effectively communicating strategic and tactical recommendations based on data

Responsibilities

• Analyze customer problems and design delightful solutions that meet measurable business goals.
• Be a strong design advocate across the entire North American Stores Design team and a bar raiser for quality of work.
• Work across design verticals to standardize and educate others on design systems and visual languages.
• Work closely with product teams to develop use cases and high-level requirements.
• Quickly and thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings.
• Develop and maintain detailed user-interface specifications.
• Present design work to the user experience team, product team, and project stakeholders for review and feedback.
• Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.
• Experience designing and prototyping with tools such as Figma, Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed