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ASM Global•Lansing, MI

12d•Onsite

About The Position

The Pro Shop Attendant serves as the primary point of contact for customers and is responsible for delivering excellent service while supporting the daily retail operations of the pro shop. This role assists customers with merchandise selection and purchases, processes transactions, maintains an organized and visually appealing sales floor, monitors and restocks inventory, and provides information about facility services, events, and policies. The Pro Shop Attendant helps ensure smooth operations, a professional environment, and a positive overall experience for every guest.

Requirements

High school diploma or equivalent
Previous retail, customer service, or cash-handling experience preferred.
Basic knowledge of golf equipment, apparel, and pro shop operations is an asset
Familiarity with point-of-sale systems and general computer skills.
Strong communication skills, reliability, and the ability to work flexible hours, including weekends and holidays

Responsibilities

Providing excellent customer service by greeting guests, assisting with merchandise selection, and answering questions about products and facility services.
Operating the point-of-sale system to process purchases, returns, and tee time check-ins
Handling cash and reconciling daily sales
Stocking and organizing merchandise displays
Receiving and tagging inventory
Maintaining a clean and professional retail environment
Monitoring inventory levels
Supporting tournaments and special events
Ensuring all facility policies and procedures are followed to create a positive and efficient guest experience.