Product Counsel

ClassPass

About The Position

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. The Role You’ll Play: This is a unique opportunity for an experienced Product Counsel to join our Legal team and support Playlist and its group companies - including Mindbody, + ClassPass - around the world. In this role, your primary focus will be the ClassPass product. You will play a critical role in embedding legal compliance into ClassPass’s product lifecycle while ensuring the business retains its bias towards action and continues to move quickly while innovating responsibly. You will primarily advise on consumer protection laws and regulations but also AI regulation, privacy and data protection, marketing laws and requirements and other regulatory matters related to the ClassPass platform and our other products and services where necessary. Working in a highly motivated, dynamic environment, you’ll be ready to roll up your sleeves and engage collaboratively with external and internal stakeholders - including outside counsel, employees and executives worldwide - to juggle deadlines, manage simultaneous projects on a variety of legal matters and jump in wherever needed to get the job done.

Requirements

Bachelor’s degree (or foreign equivalent) and qualified to practice law.
7–10 years of relevant legal experience; in-house experience a plus, ideally in the technology industry.
Strong experience working directly with PDE teams advising on consumer protection in the US, UK, and Europe essential.
Self-motivated: you have hustle, an ability to drive cross-functional projects, and deep experience advising clients and managing projects on deadlines with minimal supervision.
Prioritization: you’re adept at working smart and able to juggle many competing priorities, always focusing on the most critical.
A team player: you enjoy working collaboratively both across the Legal team and with multiple teams, and you’re always happy to roll up your sleeves to help out.
Excellent communication skills, including the ability to finely tune your communications based on the audience.
Exceptional interpersonal skills, sense of humor, highly team-oriented, and a commitment to high legal standards and professionalism required.
Excellent analytical skills with strong attention to detail and demonstrated ability to analyze legal advice and apply it to business needs in a dynamic, sometimes ambiguous environment.

Responsibilities

Be embedded with ClassPass’s Product, Design, and Engineering (PDE) teams, acting as a proactive partner throughout the product development lifecycle—from ideation to launch—to ensure legal compliance and manage risk without slowing innovation.
Participate in product roadmap planning, collaborating closely with PDE stakeholders to identify upcoming features and functionality with legal implications and helping shape design decisions early.
Be the lead Legal contact for ClassPass’s Product, Design, and Engineering and Security teams, attending monthly squad reviews, building relationships of trust, and providing timely, pragmatic advice on the legal implications of new product design and development.
Monitor, research, and analyze regulatory developments worldwide that affect ClassPass and its customers, end users, and employees to ensure proactive compliance with key federal, state, and global regulations, including FTC Rules, guidelines, and decisions, the CCPA/GDPR and US state privacy laws, the ePrivacy Directive, laws relating to autorenewal subscriptions, algorithmic pricing, platform liability, and other relevant consumer protection issues.
Assist with ClassPass’s privacy program, including maintenance of records of data processing activities, conducting data protection impact and legitimate interest assessments, and ensuring privacy-by-design is factored into product development.
Partner with the Playlist Security team to continue to improve privacy, safety, and security-by-design requirements and handle privacy inquiries across the company.
Draft, maintain, and update internal policies and contractual documentation with customers, consumers, and suppliers, including terms of use, privacy policies, and data protection agreements.
Collaborate with sales, marketing, and operations teams to support commercial negotiations and escalations and ensure our advertising and marketing campaigns are aligned with marketing laws worldwide.
Partner with all other practice areas within the Legal team as the subject matter expert in your area, including assisting the commercial legal team in drafting, reviewing, and negotiating legal agreements, assisting with M&A, employment, and dispute resolution activities, and, when appropriate, taking the lead on contract negotiations and other projects.
Prepare and deliver privacy and product compliance training when needed.
Be prepared to work within US time zones.