Product Educator & Sales Associate

ALBEE BABY CARRIAGE CO INCNew York, NY
27d$20 - $23Onsite

About The Position

Do you love supporting small businesses and connecting with families? Albee Baby, located on the Upper West Side, has been proudly serving local families since 1933, and we’re looking for enthusiastic, customer-focused team members to join us. We’re seeking Sales Associates / Product Educators who are passionate about helping families find the right products for their growing families. This role is perfect for someone who enjoys educating soon-to-be parents, building meaningful customer relationships, and creating a welcoming in-store experience. Learning our products and delivering outstanding customer service are key to success in this role. If this sounds like you, we’d love to meet you!

Requirements

  • Prior sales or customer service experience preferred
  • Friendly, personable, and energetic with strong communication skills
  • Passion for learning new products and educating customers
  • Ability to multitask and thrive in a retail environment
  • Self-motivated with strong self-awareness and initiative
  • Ability to build and maintain strong customer relationships
  • Must be willing and able to lift 25–35 lbs occasionally

Nice To Haves

  • Baby gear knowledge is a plus, but not required (training is provided)

Responsibilities

  • Greet and assist customers by identifying their needs and guiding them throughout the store
  • Deliver an exceptional shopping experience from start to finish
  • Provide detailed product knowledge and in-store demonstrations
  • Educate customers on baby gear and essentials for soon-to-be caregivers/parents and growing families
  • Help maintain a clean, organized, and welcoming store environment
  • Assist with inventory tasks, including receiving, pricing, and restocking merchandise
  • Contribute to our social media presence on Instagram, TikTok, and Facebook
  • Remain self-motivated and productive during slower periods

Benefits

  • Employee discounts
  • Opportunity for advancement
  • Training & development
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