Product Manager, Agency Management

GEICOPalo Alto, MD
5dHybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO Product, Sales is hiring a Product Manager to support the rapidly growing Independent Agent (IA) sales channel. We’re seeking a detail and results-oriented team member to lead Agen cy M anagement including agent onboarding and administration/configuratio n. As the Product Manager, you will work at the intersection of business, engineering, and design to deliver scalable , seamless systems and tools anchored in our values: Easy, Reliable, and Flexible . You will own the vision, strategy, roadmap and execution for high-impact functionality that deepen s agen cy partnerships , enhance s agency preference, and drive s overall sales and IA success. This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Chevy Chase, MD; Palo Alto, CA.

Requirements

  • 2+ years in agile product management
  • Experience managing all aspects of a tech feature throughout its lifecycle from concept to delivery
  • Experience working with cross-functional teams

Nice To Haves

  • Insurance industry experience preferred
  • Experience driving product vision, go-to-market strategy, and design discussions
  • High sense of accountability and strong problem-solving skills
  • Experience using quantitative and qualitative data to inform design decisions and drive change.
  • Experience delivering value in an iterative way focusing on the minimum viable product and regularly reporting on product performance, highlighting wins and opportunities.
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support
  • Ability to influence multiple stakeholders without direct authority
  • Excellent written and verbal communication skills

Responsibilities

  • Lead cross-functional teams through the entire product lifecycle, from concept to launch and beyond.
  • Conduct market research, competitive analysis, and agent interviews to gather insights and inform product decisions.
  • Prioritize features and initiatives based on agent feedback, business impact, and technical feasibility, making trade-off decisions when needed
  • Drive product development efforts, including defining requirements, managing backlog, and ensuring timely delivery of high-quality releases.
  • Continuously monitor product performance, analyze metrics, and iterate features to optimize user experience and business outcomes.
  • Identify options and recommendations, working through trade-offs with partners to remove impediments for the team.
  • Partner with engineering to drive secure, resilient, performant, and scalable product solutions that solve material agency and business problems.

Benefits

  • Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
  • Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
  • Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
  • Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
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