Product Manager II

Garner Health•New York City, NY

1d•$143,000 - $160,000•Onsite

About The Position

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale. About the role: We are seeking an exceptional Product Manager to join our Incentive Experience team. This role will report to the Product Lead for Incentive Experience. This team owns the member-facing experience for paying for healthcare and being reimbursed for care by Garner. In this role, you’ll be given wide-ranging responsibility to shape how Garner incentivizes members to visit top-performing providers, and how we improve the affordability and convenience of paying for healthcare for patients. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

Requirements

3+ years of Product Management experience with at least one role that involved owning and shipping a consumer-facing product or features from discovery through launch and iteration
Strong consumer product intuition, with a deep understanding of what drives exceptional user experiences
Experience building tools for operational teams at scale, with with a clear-eyed understanding of what makes internal products succeed
Exceptional written communication, with the ability to communicate decisions and strategy clearly and concisely to your team, stakeholders, and executive team
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Responsibilities

Develop the roadmap for Incentive Experience, shaping our strategy and developing new ways to make Garner the most compelling and convenient way to pay for your healthcare
Build the operational engine and applications that will enable us to pay $100m+ in reimbursements in 2026 while scaling rapidly and maintaining exceptional quality of service
Embed deeply with members, employers, and operational teams to understand their pain points and develop product ideas
Drive new product and feature development from ideation to launch
Define success metrics for every initiative, ensuring we have the data in place to measure outcomes and rallying the team around what winning looks like and how we get there